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The Daily Insight

Does Frye have a warranty?

Author

Isabella Ramos

Updated on February 25, 2026

Welcome to the Frye Refurbishing Center! We are proud to offer this warranty repair service to our customers. Warranty repairs generally take from 2-4 weeks to complete from the time they are received at our repair center.

Can I get my Frye boots resoled?

Available Options. We are the authorized repair facility for The Frye Company. We resole and reheel the majority of Frye shoes and boots including vintage models, clean and refurbish uppers, repair stitching, and replace many leather heel pads.

How do I contact Frye?

1 (800) 826-3793
The Frye Company/Customer service

Are Frye boots narrow?

Frye boots tend to fit narrow but will stretch with wear. Currently, there are over 24,000 styles of Frye boots available. Frye does not discontinue styles and continually adds to their inventory. For example, the Melissa Boot will have many different styles, but they will all fit the customer similarly.

How much does Resoling boots cost?

The cost of resoling your boots can range anywhere between (approximatelY0 $80 to $150 depending on the boot and the extent of labor that is required.

How do you soften fried leather boots?

Right when you get your boots, apply some leather conditioner (I like Chamberlain’s Leather Milk) or mink oil. These will help soften the leather, and won’t cause the damage that heat or water will. Apply weekly until the shoes are broken in, and then monthly or so after that as part of your leather care routine.

Will Frye boots stretch in width?

Frye boots tend to fit narrow but will stretch with wear. Our resident boot model says, “If I could own every pair of Fryes we carried, I would. As much as I love them, they can be a little tricky. For the most part, they are true to size.

How do I care for my Frye boots?

Rub Frye’s leather conditioning cream on full-grain leather. This will help to soften, condition and keep the boot leather resistant to inclement weather as well as prevent the leather from drying out.

What is the warranty on Frye shoes?

The Frye Company warrants any genuine Frye footwear, handbag, and small leather good product against manufacturer’s defect for up to one (1) year after purchase from any authorized Frye retailer. *The Frye Company does NOT offer a limited warranty for products purchased from anyone who is not an authorized dealer.

How do I check the status of my Frye order?

If you have an account with The Frye Company, simply log onto the site to check your order status by clicking the “Orders” button on the My Account page. Your orders will be listed here in chronological order. For customers using Guest Checkout, simply call our Customer Service associates at 800.399.4819 to check your order status.

Can a Frye heel replacement be done do-it-yourself?

However, as Fryes are made from sturdy and often heavy-duty materials, always seek out help from a professional cobbler to ensure a permanent solution to a heel replacement as do-it-yourself treatments aren’t guaranteed to last. Save all pieces of the heel that might have fallen off.