How can I speak to someone at npower?

You can contact this team using the following Npower contact details:

1. By phone: ring 0800 316 9328 and select option 2 (Monday to Friday: 8am to 8pm; Saturday: 8am to 6pm)
2. By minicom or textphone: 0800 413 016 (Monday to Friday: 8:00am-8:00pm; Saturday: 8:00am-6:00pm)
3. By email: [email protected]

Are Npower and Eon the same company?

Npower was acquired by Eon UK at the beginning of 2019, following a failed merger with SSE. It is now in the process of being absorbed by Eon, and will eventually cease to operate under the Npower name.

How do I get in touch with E on?

If you’re with us, or thinking about joining us, please contact us on 0345 052 0000. If you’re a business energy user, call us on 0345 055 0065. We’re here from Monday to Friday 9am to 5pm.

Has npower changed to EON next?

Npower is closing down. It is part of the Eon Group and its 3.6 million customers have been moved to Eon Next – a subsidiary of the company. Previously Npower was part of the Innogy group, a Europe-wide energy company based in Germany.

Is EON taking over npower?

E. ON took over npower in November 2019 as part of the acquisition of Innogy and began migrating customers to E. ON Next in July 2020.

Who owns Npower now?

E.ON UK
Innogy
Npower/Parent organizations

Is E on next the same as E on?

E. ON Next is renewable energy supplier that’s part of the E. ON group, so it has the backing of one of the largest energy suppliers operating in the UK.

What is the phone number for Npower customer service?

Npower UK customers can call Npower customer services on 0843 770 5016 Monday – Friday 8am to 8pm and Saturday 8am – 6pm. Over the Christmas period, npower customers can call 0843 770 9936 or 0800 073 3000 for customer service.

Where are npower located in the UK?

In addition, the Hometeam arm of the business offers repairs to boilers and central heating systems. Npower’s head office is in Swindon, Wiltshire. It has a number of offices throughout the UK; its customer relations team is based in Worcester.

How do I speak to someone at npower?

If you need to speak with the Npower customer service team regarding your account, payments, switching to Npower or if you are moving home you can call the Npower contact number on 0843 509 2526. Lines are open Monday to Friday 08:00am to 20:00pm and Saturday 08:00am to 18:00pm.

How do I report a power outage to npower?

If your business experiences a power outage, you can report it by ringing 150. Customers thinking of switching their business supply to Npower should give the supplier a call on the following number. The customer service agent will be able to answer all your questions relating to switching.