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The Daily Insight

What is PTCL complaint number?

Author

Mia Phillips

Updated on February 28, 2026

1218
Corporate Customer Centers

New service requirement or purchase assistance1218
Corporate Helpline1260 & 111 20 20 20
Billing information1200
Inquiry or directory services1217
Complaint registration or help on any fault1218

How can I call my PTCL customer number from mobile?

For sales, call toll free : 080080800 or 1236 | For support, call toll free : 080080800 or 1218

  1. Bill Inquiry.
  2. International / Domestic Tariff.
  3. Register Complaint.
  4. Complaint Status.
  5. Video Tutorials.
  6. Contact Directory.

How can I complain to PTCL in WhatsApp?

Q7. How to check complaint status? A. You can check your complaint status via PTCL WhatsApp service by sending a message on 033 1218 1218 and select option 6 from main menu to know your complaint status.

Which area code is 042?

Lahore
042 xxxxxxxx: Lahore. 044 xxxxxxx: Okara. 046 xxxxxxxx: Toba Tek Singh. 048 xxxxxxx: Sargodha.

How to register a complaint in PTCL?

Your complaint No (you get the complaint number when you register the complaint online). PTCL “live chat” facility is available to provide you the complaint registration in urgent cases. Yet, this service is time-restricted. You can register any complaint via live chat from 9 am to 9 pm (PST).

What is the purpose of the PTCL contact center?

PTCL Contact Center is established to provide a support system to customers to tackle their complaints in an effective way. So better utilize this service and help the PTCL in improving this service more effectively. PTCL Online Complaint Registration | Web Portal Complain | How can I complain to PTCL online?

How do I register a complaint via live chat?

You can register any complaint via live chat from 9 am to 9 pm (PST). By Clicking the button below a page will open. On the lower right corner of this page, there is an option for starting a live chat. Press the “+”. Now you can register your complaint.